Blog Single

Why outsource your payroll services?

Long gone are the days when bosses would call their employees into their offices and hand them their salaries in envelopes. So, why outsource payroll services? Because salary payment has changed.

Today, paying salaries to staff has become a complex process with legal repercussions if handled incorrectly.

Salaries are a very important aspect of any business. How you handle your salary processes will influence several factors.

Including employee trust in your company, the reputation of your company and employee motivation.

The best way any business or company can ensure effective and efficient payroll management is to outsource this function to a professional and reputable payroll outsourcing firm. This article looks at the benefits your company will reap by outsourcing its payroll management functions.

But before we get started, let’s understand what payroll outsourcing is…

A payroll outsourcing company that answers questions

Payroll Outsourcing Definition

In essence, payroll outsourcing is the practice of delegating payroll tasks to an external company that specializes in such services.

Instead of handling everything internally, businesses contract with these external providers to handle tasks such as calculating wages, processing payroll, handling tax deductions, generating pay stubs, and ensuring compliance with relevant regulations.

Here is why you should outsource your payroll services

Convenience and Time-Saving

Attending to payroll matters will require a great deal of time and resources.

Resources such as setting up the payroll unit, hiring payroll personnel and acquiring payroll management systems.

Additionally, payroll work is very time-consuming requiring lots of data input, double-checking to ensure correct dues and deductions are made for each staff, transferring salaries to staff accounts and remitting statutory to relevant agencies.

Outsourcing this function will immediately free you and your management team from payroll issues. As a result, you concentrate on formulating and implementing growth strategies for your company.

Work with Professionals

When you outsource your payroll function, you will get the expertise of experienced and professional payroll officers.

Officers who know everything concerning payroll management. With an outsourced payroll service, you will be guaranteed an efficient payroll management system with no hiccups.

Your payroll outsourcing company will also be in a position to advise you on the best payroll system to implement for your staff and set it up.

Payroll outsourcing firms usually employ the best payroll officers. Letting them manage your payroll will give you peace of mind.

Furthermore, you will be comfortable knowing that experts are handling your payroll.

Enhanced Payroll Security

Because payroll processing is a complex process, some of your staff and employees might collude and use existing loopholes.

For instance, double data entry, identity theft or tampering with payroll data to embezzle company funds.

The only way companies in Kenya can maintain the integrity of their payroll system is to outsource this function.

Outsourced payroll companies have invested in state of art payroll software and security systems. They ensure the integrity of your staff data and payroll. 

Additionally, their payroll staff undergo vetting and background tests to ensure they are persons of integrity. Meaning you will have no cases of payroll fraud.


As an MD, CEO or Operations manager, you may not be always aware of the ever-changing employment laws and regulations concerning payroll management.

You will have to calculate government taxes for each employee remit statutory deductions to necessary collecting agencies and undertake any necessary deductions from the employee like loans and salary advance.

Mistakes, wrong calculations or even failure to remit taxes and other statutory deductions will result in legal action that could negatively affect your company.

On the other hand, professional payroll companies will stay up to date with any changes in payroll laws and regulations to ensure 100% compliance thus helping your company avoid any penalties or fines including those related to errors, improper filling, and late submissions.

Increased efficiency

By outsourcing payroll, businesses can streamline their operations and improve efficiency.

External providers leverage advanced payroll software and technologies to automate routine tasks, streamline workflows, and reduce manual errors.

This automation accelerates payroll processing, shortens turnaround times, and enhances overall productivity, enabling businesses to operate more efficiently and effectively.

Scalability and Flexibility

Outsourcing payroll offers scalability and flexibility to accommodate business growth and fluctuations in staffing levels.

External providers can easily scale their services to meet changing business needs, whether it involves hiring new employees, processing payroll for multiple locations, or adapting to seasonal fluctuations in workforce demands.

This scalability ensures that businesses can effectively manage payroll operations without being constrained by internal limitations.

Happy paid employee, through a payroll outsourcing firm

Reduced Administrative burdens

Additionally, outsourcing payroll reduces the administrative burden on business owners and HR staff, allowing them to focus on strategic initiatives and core business functions.

By delegating payroll responsibilities to external providers, businesses can streamline their administrative processes, improve organizational efficiency, and allocate resources more effectively to drive business growth and innovation.

Outsourcing your payroll services is a good thing but as usual, everything has its pros and cons.

Which we feel is fair to highlight so that you are well-informed.

Let’s take a look at some of the common reasons why outsourcing payroll may cause concerns among companies.

Cons of Outsourcing Payroll:

Confidentiality matters

Confidentiality concerns may arise from sharing sensitive employee information, such as social security numbers and salary details, with external payroll providers.

Businesses must ensure that adequate safeguards are in place to protect the privacy and security of employee data, including encryption protocols, secure data storage systems, and strict access controls.

It is also crucial to ensure that you choose a reliable and trustworthy provider like Flexi Personnel.

Lack of control

Outsourcing payroll entails relinquishing a degree of control over the payroll process to external providers.

Some business owners may feel uncomfortable with this loss of control, preferring to oversee payroll operations internally to ensure accuracy and compliance.

Establishing clear communication channels and maintaining transparency with the external provider can help alleviate these concerns and build trust in the outsourcing relationship.

Communication challenges

Businesses may encounter communication challenges or delays when working with external payroll providers, particularly if the provider is located in a different time zone or operates on a different schedule.

Effective communication is essential for resolving issues, addressing concerns, and ensuring that payroll processes run smoothly.

Establishing regular check-ins, setting clear expectations, and maintaining open lines of communication can help mitigate these challenges and foster a collaborative partnership with the external provider.

Additional Costs

Outsourcing payroll may incur additional costs for businesses, including service fees, setup costs, and ongoing maintenance fees.

While outsourcing can yield cost savings in the long run by reducing internal overhead and administrative expenses, businesses must carefully evaluate the total cost of outsourcing compared to the benefits gained.

Conducting a thorough cost-benefit analysis can help businesses make informed decisions about whether outsourcing payroll is financially viable for their organization.

What Services Payroll Outsourcing Companies Offer:

The services a payroll company will offer may vary from one provider to another.

However, it’s important to enquire and be aware of the service scope before choosing a provider to understand whether they will meet your needs adequately.

Calculating wages based on hours worked or salaries:

Payroll outsourcing companies handle the intricate task of calculating employee wages accurately.

Whether employees are paid based on hours worked or fixed salaries, these providers ensure precise calculations, taking into account factors such as overtime, bonuses, commissions, and deductions.

Processing payroll on a regular schedule (weekly, bi-weekly, or monthly)

Outsourcing companies manage payroll processing according to the business’s preferred schedule, whether it’s weekly, bi-weekly, or monthly.

They ensure timely and efficient processing, adhering to strict deadlines to ensure employees receive their pay on time.

Handling tax deductions and filings, including federal, state, and local taxes

Payroll outsourcing firms navigate the complexities of tax deductions and filings, including federal, state, and local taxes.

They stay updated on changing tax laws and regulations, accurately withholding the correct amount of taxes from employees’ paychecks and remitting them to the appropriate tax authorities.

Generating and distributing pay stubs to employees

These companies generate detailed pay stubs for each employee, providing a breakdown of earnings, deductions, and net pay.

Pay stubs are distributed electronically or in print, ensuring transparency and accountability in payroll transactions.

Ensuring compliance with relevant labour laws and regulations:

Payroll outsourcing providers ensure compliance with a myriad of labour laws and regulations, including minimum wage laws, overtime regulations, and employment tax laws.

They keep abreast of legislative changes and implement necessary updates to ensure businesses remain compliant at all times.

Payroll outsourcing services poster

Additional services such as employee self-service portals, direct deposit options, HR support, and reporting capabilities:

In addition to core payroll processing, outsourcing companies offer a range of supplementary services to streamline HR operations.

These may include employee self-service portals for accessing pay stubs and updating personal information, direct deposit options for convenient payment distribution, HR support for resolving employee inquiries and issues, and reporting capabilities for generating customized payroll reports and analytics.

Outsourcing payroll is great but it all depends on the provider you choose.

As an organisation, you must ensure you choose a reliable provider that will make your experience seamless and smooth.

Let’s look at a few tips you can use when choosing a provider.

How to Choose the Best Payroll Provider:

Consider the provider’s reliability and track record

Look for a payroll provider with a proven track record of reliability and accuracy. Check references, client testimonials, and industry accolades to gauge the provider’s reputation and reliability in delivering payroll services.

Evaluate the provider’s pricing structure

Assess the provider’s pricing structure to ensure it is transparent, competitive, and aligned with your budgetary constraints.

Consider the total cost of outsourcing, including setup fees, processing fees, and any additional charges, to determine the overall value proposition.

Assess the provider’s customer service capabilities

Choose a payroll provider with responsive and accessible customer service.

Evaluate their communication channels, response times, and support availability to ensure prompt assistance and resolution of any payroll-related issues or inquiries.

Look for a provider that uses modern payroll software

Select a payroll provider that leverages modern payroll software with advanced features and security measures.

Ensure the software is user-friendly, scalable, and equipped with robust data encryption and security protocols to protect sensitive payroll information.

Choose a provider that offers scalable solutions

Opt for a payroll provider that offers scalable solutions to accommodate your business’s growth and evolving needs.

Ensure the provider can easily scale their services, accommodate changes in employee headcount, and adapt to changes in payroll processing requirements as your business expands.

Seek recommendations from other businesses or industry peers

Seek recommendations from other businesses or industry peers who have experience working with payroll providers.

Additionally, read online reviews and testimonials to gauge satisfaction levels and gain insights into the provider’s strengths, weaknesses, and overall performance in delivering payroll services.

WHY outsource payroll services to a certain provider

Why Choose Flexi Personnel as Your Payroll Provider

Experience and Reliability

With a lengthy history of serving diverse industries, Flexi Personnel Payroll Services offers dependable and professional payroll management. 

Clients trust Flexi Personnel’s years of experience to efficiently handle their payroll needs with precision and effectiveness.

Expert Team

Flexi Personnel payroll experts are dedicated to providing top service marked by accuracy, timeliness, and compliance. 

Equipped with comprehensive knowledge of payroll processes and regulations, they ensure clients’ needs are met with meticulous attention and tailored support.

Tailored Solutions

Flexi Personnel offers a wide array of payroll solutions tailored to businesses of all sizes. 

Whether it’s a startup or a large corporation, Flexi Personnel adapts its services to meet specific client requirements, providing scalable options that grow with their business.

Transparent Pricing

Flexi Personnel maintains a transparent pricing structure, ensuring clients have clear visibility into their financial commitments without hidden fees or surprises. 

This transparency enables effective budgeting and informed decision-making regarding payroll outsourcing needs.

Focus on Core Activities

By partnering with Flexi Personnel, businesses streamline payroll administration, freeing up resources to focus on core activities and strategic goals. 

With Flexi Personnel managing payroll needs efficiently, clients can operate confidently, knowing their payroll is in capable hands, and direct their efforts toward driving growth and innovation.


Experience error-free payroll


Why should I outsource my payroll services?

Outsourcing payroll services can offer numerous benefits, including cost savings, time efficiency, compliance with tax regulations, reduced errors, access to expertise, and enhanced data security.

How can outsourcing payroll services save me money?

By outsourcing payroll, you eliminate the need for investing in expensive payroll software, hiring specialized staff, and allocating resources towards payroll management. Additionally, outsourcing can help avoid costly penalties resulting from payroll errors or non-compliance.

Is outsourcing payroll services secure?

Reputable payroll service providers utilize advanced security measures to safeguard sensitive payroll data. These measures may include encryption, secure servers, multi-factor authentication, regular audits, and compliance with data protection regulations.

What happens if there are errors in payroll processing?

Reliable payroll service providers have mechanisms in place to rectify errors promptly. They typically offer dedicated customer support to address any issues and ensure accurate payroll processing.

Can I still maintain control over my payroll processes if I outsource?

Yes, outsourcing payroll does not mean relinquishing control entirely. You can maintain oversight by specifying your requirements, reviewing reports, and collaborating closely with the payroll service provider to ensure alignment with your business objectives.

What happens to my payroll data if I switch payroll service providers?

Before transitioning to a new provider, ensure that your current provider securely transfers all payroll data to the new service. Additionally, review contractual agreements to understand data ownership and confidentiality provisions.

Get started today!